Socialtel Jaco Hotel, Jaco

Although the hotel looked great in photos, my stay was damp and uncomfortable after heavy rains. The room was basic for the price paid but did have air conditioning, yet it had a noticeable musty smell. The service was exceptional, with a smooth check-in and check-out process, though not all staff members were very friendly. The location was perfect, right on Jaco Beach and within walking distance of top-rated restaurants. The dining experience fell short as advertised options never arrived, but the atmosphere was great. The facilities, including a hammock outside by the pool, were nice. Overall, a mixed experience with some standout positives.

The hotel is in a perfect beachfront location with great waves for surfing and lovely food options nearby. The rooms, though tiny, were clean, but for the price, I expected more space. The staff's reaction to a check-out misunderstanding was unprofessional and disappointing.

The hotel is in a convenient location, very close to the beach and surrounded by restaurants. The rooms, albeit small, were clean and pleasant, but lacking storage space which made it feel a bit cluttered. The service was a mix of helpfulness and unhelpfulness, with issues getting local transportation. The dining was average and reasonably priced. The hotel offers a friendly atmosphere and great music, especially for surfers, although some staff members were not very accommodating.

My stay at the hotel had its ups and downs. The location was amazing, right by the sea with a lovely pool and bar to enjoy the beach sunset. However, the rooms ended up being right in front of the communal tables, looking nothing like the photos, and with clothes scattered around. The service was a bit lacking, with slow and sometimes unfriendly staff, especially prioritizing locals over travelers. The dining experience had its highlights but also disappointments, including missing orders and lack of apologies. Overall, the facilities were decent, but improvements could be made to justify the price.

The hotel offers a mixed experience with various aspects to consider. The rooms, although old and located near the kitchen, are adequate for a stay in one of the cylinder rooms. However, cleanliness and a strong mold smell are concerns that need attention. The service was satisfactory, with quick resolution of issues but a downside of slow service and attempted extra charges. The location has its perks being right on the beachfront with a nice pool and bar for sunset views, but it can be noisy due to the common area. The dining experience was a mix of good value and disappointment, with delays in service and missing orders. Overall, the facilities need improvement to match the price point.